Our Careers

The Opportunity

Archway Insurance is seeking a Training & Audit Manager for Nova Scotia and New Brunswick. This position will require travel and flexibility in terms of work locations. Your main location will be the Archway Insurance office closest to your home. For a full list of our locations throughout Atlantic Canada please visit www.archwayinsurance.ca.

The successful candidate is a highly motivated, self-starter with demonstrated independence and initiative, while contributing to a positive team environment.
Responsibilities will include:

• Development and implementation of internal training programs
• Oversight of the brokerage audit process, including ongoing feedback to the Senior Management Group
• Delivery of onsite and web-based training sessions related to employee onboarding, workflow processes, and software skills development
• Identify and provide solutions for training requirements that will assist employee growth 

Qualifications

The ideal candidate will have the following qualifications:

• Experience with designing and delivering training programs and workshops
• Familiarity with the auditing of procedures and workflows
• Proficiency with MS Excel, Word, Outlook, PowerPoint, and insurance management systems (EPIC preferred)
• Above average writing and organizational skills
• Adaptive and conscientious personality
• Excellent presentation skills and attention to detail
• An above average understanding of the insurance industry
• Valid driver’s license and access to reliable motor vehicle to travel to company locations
• Fluently bilingual in both French and English would be an asset

Compensation

We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of candidate.

About Archway

Archway Insurance is an Atlantic-owned, independent insurance brokerage, and one of the largest in the region. Headquartered in Amherst, NS, it is a growing, progressive company with more than 200 employees at 31 conveniently located offices.

At Archway, we are committed to providing our clients with professional advice and excellent personal service. Our brokers are professionally trained with extensive knowledge in the areas of personal, business, group, and life insurance. In 2019 Archway received the Burns Wilcox Award for Big Brokerage of the Year, was named  a Top Insurance Workplace in Canada, and winner of the Professional Services category for EY Entrepreneur Of The Year® 2019 Atlantic.

For further information about Archway, please visit our website www.archwayinsurance.ca.

Contact:

Please submit a covering letter and resume via email** by March 20^th, 2020 to:

Gina McFetridge

President, Archway Insurance

Email: gina@archwayinsurance.ca

**While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted **

Archway Assurance – J & N is seeking a bilingual Personal Lines Account Manager for their service team in Lamèque, New Brunswick. To succeed in this position, you must genuinely enjoy helping and working with people. You are a self-starter that works well on your own, while contributing to a positive team environment. Your responsibilities will include:

• Providing high quality customer service to our clients via email, phone and in person
• Managing a book of personal lines business including policy changes, additions, claims management, and new business cross selling
• Maintenance of customer records using a computer-based insurance software system
• Promoting client retention through regular personal contact, claims counseling and superior service

The ideal candidate will have the following qualifications:

• Experience in personal lines insurance is an asset
• Level 1 General Insurance Brokers’ License will be required
• Proven commitment to providing superior customer service satisfaction
• Excellent communications skills and attention to detail
• Working knowledge of Microsoft Excel, Word, and Outlook

We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway Assurance – J & N is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit www.archwayinsurance.ca

Please submit a covering letter and resume by March 6 2020 to:

Carole Haché, Manager
Email: caroleh@archwayinsurance.ca
Tel: 506-783-9400
Fax: 506-783-9401

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.

The Opportunity

Archway Assurance is seeking a bilingual Personal Lines Account Manager for their service team in St-Leonard, New Brunswick. To succeed in this position, you must genuinely enjoy helping and working with people. You are a self-starter that works well on your own, while contributing to a positive team environment. Your responsibilities will include:

• Providing high quality customer service to our clients via email, phone and in person
• Managing a book of personal lines business including policy changes, additions, claims management, and new business cross selling
• Maintenance of customer records using a computer-based insurance software system
• Promoting client retention through regular personal contact, claims counseling and superior service

The ideal candidate will have the following qualifications:

• Experience in personal lines insurance is an asset
• Level 1 General Insurance Brokers’ License will be required
• Proven commitment to providing superior customer service satisfaction
• Excellent communications skills and attention to detail
• Working knowledge of Microsoft Excel, Word, and Outlook

We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway Assurance is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit www.archwayinsurance.ca

Please submit a covering letter and resume by March 6 2020 to:

Jacqueline Voisine, Manager
Email: jacqueline@archwayinsurance.ca
Tel: 506-423-9400, or 506-736-9888
Fax: 506-423-9401

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.

The Opportunity
Archway Insurance is seeking a new Personal Lines Account Manager for their service team in Moncton, NB. To succeed in this position, you must genuinely enjoy helping and working with people. You are a self-starter that works well on your own, while contributing to a positive team environment. Your responsibilities will include:

• Providing high quality customer service to our clients via email, phone and in person
• Managing a book of existing personal lines business
• Maintenance of customer records using a computer-based insurance software system
• Promoting client retention through regular personal contact, claims counseling and superior service

Qualifications
The ideal candidate will have the following qualifications:

• Proven commitment to providing superior customer service satisfaction
• Excellent communications skills and attention to detail
• Three to five years customer service experience with a strong background in personal lines insurance
• Preference given to candidates with level II General Insurance Brokers’ License, CIP or CAIB designation
• A working knowledge of The Agency Manager (EPIC) broker management system would be an asset

Compensation
We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit www.archwayinsurance.ca

Contact:
Please submit a covering letter and resume by   February 7, 2020   to:

Linda Lirette
Office Manager
Email: lindal@archwayinsurance.ca
Fax: 506-857-0472

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.

The Opportunity
Archway Insurance is seeking a new Personal Lines Account Manager for their service team in Richibucto, NB. To succeed in this position, you must genuinely enjoy helping and working with people. You are a self-starter that works well on your own, while contributing to a positive team environment. Your responsibilities will include:

• Providing high quality customer service to our clients via email, phone and in person
• Managing a book of existing personal lines business
• Maintenance of customer records using a computer-based insurance software system
• Promoting client retention through regular personal contact, claims counseling and superior service

Qualifications
The ideal candidate will have the following qualifications:

• Proven commitment to providing superior customer service satisfaction
• Excellent communications skills and attention to detail
• Three to five years customer service experience with a strong background in personal lines insurance
• Preference given to candidates with level II General Insurance Brokers’ License, CIP or CAIB designation
• A working knowledge of The Agency Manager (EPIC) broker management system would be an asset

Compensation
We offer a competitive salary, full medical benefits, and a retirement savings plan. Archway is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will commensurate with experience and education of candidate.

Archway Insurance is an Atlantic-owned independent insurance brokerage and one of the largest in the region. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.

For more information about Archway Insurance visit www.archwayinsurance.ca

Contact:
Please submit a covering letter and resume to:

Angela Vautour
Email: angela@archwayinsurance.ca
Fax: 506-523-9030

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.

Job Type
Full-time, Permanent

Job Features

• Salary Negotiable based on education and experience for 35 hours per week
• Permanent – Full time
• Start date February 24, 2019
• Benefits: Group Insurance Benefits, RRSP Benefits
• Vacancies 1 Vacancy
• Job no.
• Source Job Bank

Job requirements

Languages: English

Education

• Secondary (high) school graduation certificate or equivalent experience.
• Group Benefits and/or Group Retirement experience is necessary.

Experience

• 2 years to less than 3 years in an administrative role

Specific Skills

• Type and proofread correspondence, forms and other documents;
• Schedule and confirm appointments;
• Greet people and direct them to contacts or service areas;
• Determine and establish office procedures and routines;
• Answer telephone and relay telephone calls and messages;
• Answer electronic enquiries;
• Compile data, statistics and other information;
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information;
• Set up and maintain manual and computerized information filing systems
• Ability and willingness to learn about new products related to the Employee Benefits & Group Retirement industry
• Basic knowledge of group insurance
• Business Equipment and Computer Applications: MS Excel; MS PowerPoint; MS Windows; MS Word; Electronic scheduler; Database software; MS Office; EPIC or TAM.

Area of Specialization

• Reports and records; Invoices; Correspondence; Charts, tables, graphs and diagrams
• Technical Terminology
• Financial and insurance
• Work Conditions and Physical Capabilities
• Fast-paced environment; Attention to detail

Personal Suitability

Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Ability to multitask

Contact:
Please submit a covering letter and resume to:

Email: info@archwayinsurance.ca

While we appreciate any expression of interest, only those applicants appearing to meet the criteria will be contacted.